Position Overview: LinkShadow is seeking a talented and motivated Regional Sales Manager based in Abu Dhabi, UAE, to join our dynamic team. The ideal candidate will be a fluent Arabic speaker with a deep understanding of cybersecurity and a strong network of connections within Abu Dhabi's business community. As the Regional Sales Manager, you will play a pivotal role in driving LinkShadow's growth in Abu Dhabi by managing key accounts, fostering relationships, and promoting our cybersecurity solutions.

Key Responsibilities:

• Account Management: Manage and develop relationships with existing clients in Abu Dhabi, ensuring exceptional customer satisfaction and retention.

• New Business Development: Identify and target new business opportunities within Abu Dhabi's market, leveraging your network and industry knowledge to generate leads and close deals.

• Cybersecurity Expertise: Possess a strong understanding of cybersecurity trends, threats, and solutions to effectively communicate LinkShadow's value proposition to clients.
• Sales Strategy: Develop and execute a strategic sales plan tailored to the Abu Dhabi market, aligning it with LinkShadow's overall sales objectives.
• Proposal Generation: Create compelling proposals and presentations that address the unique needs and challenges of potential clients, showcasing the benefits of LinkShadow's cybersecurity solutions.
• Pipeline Management: Maintain an accurate and up-to-date sales pipeline, regularly reporting progress and forecasts to senior management.
• Networking: Cultivate and expand a robust network of contacts within the Abu Dhabi business community, including government entities, enterprises, and key industry players.
• Team Collaboration: Collaborate closely with LinkShadow's technical and support teams to ensure successful implementation and customer satisfaction.
• Market Analysis: Stay updated on market trends, competitor activities, and customer feedback, providing valuable insights to improve LinkShadow's offerings and strategy.

Qualifications:

• Fluent English & Arabic speaker.
• Minimum experience of 5 years in Abu Dhabi.
• Proven track record in cybersecurity sales or related fields.
• Strong network of connections within Abu Dhabi's business community.
• Exceptional communication, negotiation, and presentation skills.
• Results-driven and self-motivated with a passion for achieving sales targets.
• Bachelor's degree in a relevant field (business, IT, or cybersecurity).
• Based in Abu Dhabi.

• 2d ago
• Abu Dhabi

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Position Overview: LinkShadow is seeking an experienced Senior System Engineer, preferably fluent in English and his mother language is Arabic , to join our team in Qatar. The ideal candidate will possess in-depth knowledge of Cyber Security Architecture, Network detection and response (NDR), EDR, SEIM, SOAR, Firewalls, WAF, VM, and different kind of Cyber security tools, and he will play a pivotal role in providing technical expertise to our clients by supporting our sales forces on ground. As a Senior System Engineer, you will collaborate with clients, understand their cybersecurity needs, and architect solutions that meet their specific requirements.

Key Responsibilities:

• Cyber Security Architecture: Design, implement, and maintain robust and secure cybersecurity architectures for clients in Qatar, ensuring protection against a wide range of cyber threats.

• Technical Consultation: Serve as a subject matter expert, providing technical guidance and consultation to clients regarding their cybersecurity needs and solutions.

• Solution Deployment: Lead the implementation and deployment of LinkShadow Intelligent NDR, working closely with clients to ensure successful integration and functionality.
• Technical SupportProvide technical support and troubleshooting assistance to clients, addressing, and resolving any issues promptly and effectively.
• Risk Assessment: Conduct cybersecurity risk assessments and vulnerability analyses for clients, identifying potential weaknesses and recommending improvements through Linkshadow.
• Documentation: Maintain detailed documentation of system configurations, cybersecurity strategies, and client-specific solutions.
• Training and Knowledge Sharing: Train clients and colleagues on cybersecurity best practices and emerging threats, fostering a culture of cybersecurity awareness.

Qualifications:

• Proven experience as a System Engineer with a strong focus on Cyber Security Architecture and tools like Network detection and response (NDR), EDR, EPP, SEIM, SOAR, Firewalls, WAF, VM, and different kind of Cyber security tools
• Arabic Speaker with fluent English language.
• Solid understanding of cybersecurity principles, frameworks, and technologies.
• Knowledge of industry standards and regulations related to cybersecurity.
• Strong problem-solving and analytical skills.
• Proven team player capabilities.
• Excellent communication and presentation skills.
• Bachelor's degree in a relevant field (IT, Computer Science, or Cybersecurity).

• 2d ago
• Qatar

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Position Overview: LinkShadow is seeking a proactive team player and customer-centric Customer Success Manager to join our team in the UAE. This role will be responsible for managing and ensuring the success of our customers in the Gulf region, excluding Saudi Arabia. The primary objective is to drive customer satisfaction, product adoption, renewals, and revenue growth through up-selling and cross-selling initiatives. The Customer Success Manager will work closely with customers to understand their needs, provide guidance, and ensure they maximize the value of LinkShadow's Intelligent NDR (Network Detection and Response) platform.

Key Responsibilities:

• Customer Engagement: Establish and maintain strong relationships with customers in the Gulf region, serving as the main point of contact and trusted advisor.

• Product Knowledge: Develop a deep understanding of LinkShadow's Intelligent NDR platform and stay updated on its features, capabilities, and updates.

• Product Adoption: Collaborate with customers to ensure they fully understand and effectively use the platform, providing training and guidance as needed.
• Renewals and Expansion: Own the renewal process, proactively identify opportunities for up-selling and cross-selling, and work towards achieving revenue targets.
• Customer Feedback: Gather and analyze customer feedback to identify areas for improvement and relay this information to the product and development teams.
• Customer Advocacy: Encourage satisfied customers to become advocates and participate in case studies, testimonials, and references.
• Travel: Be willing and able to travel within the Gulf region, excluding Saudi Arabia, to meet with customers as needed.

Qualifications:

• Proven experience in a customer success or account management role, preferably in the cybersecurity or technology industry.
• Strong understanding of cybersecurity concepts and technologies.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong customer relationships.
• Results-oriented with a track record of meeting or exceeding revenue targets.
• Willingness to travel within the Gulf region.

• 2d ago
• UAE

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Position Overview: As a Sales Development Representative, you should be well-spoken and have the ability to maintain a calm composure at all times. In addition to this, you should have excellent communication and negotiation skills. You should also be able to build and maintain long-lasting customer relationships.

Responsibilities:

• Calling customers and updating them about the company's products, services, or new launches. Questioning customers to understand their requirements and preferences

• Understanding and interpreting technical requirements
• Questioning customers to understand their requirements and preferences
• Maintaining and updating database with customer information.
• Fulfilling the monthly and yearly sales target
• Directing potential sales leads to the Sales Representatives
• Assisting the Sales department in planning and implementing effective sales strategies
• Monitoring KPIs and sales achievements
• Analyzing and presenting competitor sales activities
• Keeping up-to-date with the latest industry developments and company offerings
• Assisting in facilitating future sales
• Noting customer requirements or orders and processing the same to the concerned department

Requirements:

• Bachelor’s degree in any field, IT Degree will be an added advantage
• Proven work experience as a Telesales Representative, Tele caller, or a similar position in the Sales department
• Excellent communication and interpersonal skills
• Good time management and organizational skills
• Strong presentation and negotiation skills
• Proficiency in Microsoft Office
• Good telephone etiquette

• 2d ago
• UAE

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